What is a Google review link?
If your business is on Google, the chances are that increasing the number of reviews you receive on your Google My Business page will improve your business reputation.
Your Google review link is unique to your business and provides your customers with direct access to write a review on Google
How to get your Google Review link – the easy way
If you have claimed your Google My Business page, ie you can respond to customers reviews then it’s easy:
- On your computer, sign in to Google My Business. (If you have multiple locations, switch to the place that you want to manage)
- In the left menu, click Home.
- In the ‘Get more reviews’ card, you can copy your short URL to share with customers.
How to get your Google Review Link – The hard way
If you have not claimed your Google My Business Page, follow these instructions. Warning, it’s going to get a bit technical.
- Every business in Google maps has it’s own Place ID. Google uses this place ID to generate your unique review link.
- Using the Google Maps API, you can find the majority of businesses. Your place ID will look something like this: ChIJtV5bzSAFdkgRpwLZFPWrJgo
- Then you add your Place ID to this URL http://search.google.com/local/writereview?placeid=In the above example; the review link will be:http://search.google.com/local/writereview?placeid=ChIJtV5bzSAFdkgRpwLZFPWrJgo
Alternatively, save time and use Broadly’s or Leave. Review’s find your Google Review Link Tool to find the online review link for your business automatically.
Couldn’t find your place id?
If you’re a cleaner, plumber or any other type of business that serves a geographical region, then the Google Maps API doesn’t work. Your location is what Google calls a Service Area Business (SAB)
Google places Api
What is a Search Area Business?
Google Places API search allows you to type in your business name and will display the name and address.
You then select the business with the correct address and Google places API will return the Place ID along with other information relating to the company.
Google decided that Service Area Business (SAB) are exempt from it’s API Search. Probably due to the way that the user has to select an address when using the API – which does not apply to Service Area Business’
So, how can you find your review link if you run a Search Area Business?
FInd your Google Review link
Leave.Review’s Google Review Link Generator makes it easy to find your unique review link and your Place ID for all business types including Search Area Businesses
By using multiple data sources when generating your Google Review Link, Leave.Review is able to identify your link so you can increase online reviews (and also improving your Google search results)
It takes seconds to get your review link for your service area business
- Enter your business name in the review link tool
- Enter your registered business address into the search box
- Copy your review link, or just click on the Open Google Review Link button
Every business in Google maps has it’s own Place ID. Google uses this place ID to generate your unique review link.
1) Using the Google Maps API, you can find the majority of businesses. Your place ID will look something like this: ChIJtV5bzSAFdkgRpwLZFPWrJgo
2) Then you add your Place ID to this URL
In the above example, the review link will be:
3) Alternatively, save time and use Broadly’s or Leave.Review’s Google Review Link Tool to automatically find the online review link for your business
Use the Google Maps Places search tool to find your place id – then add it to the end of this URL: http://search.google.com/local/writereview?placeid=<PLACE ID HERE> – Important note, this tool does NOT include Search Area Businesses
A service area business (SAB) is a business that has no physical location which customers can visit. You typically specify your service area by city, postal code, or other areas (s).
The service area feature for businesses who visit or deliver to local customers. For example, it can be used by:
* A business that visits or delivers to customers, but doesn’t serve customers at its business address (e.g. a plumber or cleaning service).
* A business that serves customers at its business address, but also visits or delivers to customers (e.g. a restaurant that also delivers food).
You can read more information here on Google’s website
How to send a Google review link?
Once you find your Google review link you can send it to your customers via SMS, What’s app, Email, put a link on your website, generate a QR code poster. Basically any touch point with your customer is an opportunity to send a Google review link
Can a service area business appear on Google maps?
Yes – but your business will appear as a polygon shape covering the service area that your business supports. If you can not find your company, then head over to the Google map listing for your business. Once you create it, it can take a few days before the listing shows up in our tool.
How to get customers to leave a review on Google?
Companies often offer an incentive to customers to write a (five star) review. Google says that you shouldn’t incentivise reviews. They write:
Reviews are only valuable when they are honest and unbiased. (For example, business owners shouldn’t offer incentives to customers in exchange for reviews.)
In our experience, the best moment to ask for a review is when they’re excited about your product or service. Maybe at the point of sale or when you’ve completed a service. In this scenario, we recommend using a QR code review link to get the customer to your review page quickly.
Next is to use SMS – i.e. send the customer your review link straight to their phone via SMS or Whatsapp. The leave.review software can send your google review link directly via SMS.
Live chat – Once you have resolved a customers query on LiveChat, ping them over your Google review link to make it easy to tell the world how excellent your customer service is.
Finally – Good old email is always a winner. Just place the link in your email footer or paste directly into the email body when appropriate